Support
Need a hand with Vibe Caller? Get in touch and the team will help.
Frequently asked questions
What is Vibe Caller?
Vibe Caller is a voice AI platform. Its AI agents answer inbound calls, make outbound calls and book appointments for your business, 24 hours a day.
How do I get started?
Book a demo from the home page and our team will walk you through the platform and set up an agent for your business. Once you have an account you can log in at dashboard.vibecaller.app.
Can I try it before I commit?
Yes. Use the live demo call on the home page to hear an agent in action, or book a demo to see it configured for your use case.
Which tools does Vibe Caller connect to?
Vibe Caller integrates with CRMs, calendars, messaging tools and spreadsheets, including Cal.com, Google Sheets, HighLevel, Pipedrive, Zoho, Odoo, Slack and Stripe. Ask us if you need something that is not listed.
What happens if the AI can't answer a question?
You decide how your agent behaves. It can take a message, book a callback, or hand the call to a member of your team.
Are calls recorded and is my data safe?
Call logs and recordings are available in your dashboard. How we handle personal data is described in our Privacy Policy, and you can contact privacy@criollocloud.com with any data protection question.
How does pricing work?
Pricing depends on your call volume and the features you need. Contact sales or book a demo and we will recommend a plan.
I can't log in. What should I do?
Check you are using dashboard.vibecaller.app and try resetting your password. If you still can't get in, email support@vibecaller.app and include the email address on your account.
How do I cancel or change my plan?
Contact support with your account details. Notice periods and cancellation terms are set out in your order form and our Terms of Service.
Who do I contact about billing or a complaint?
Email support@vibecaller.app and we will route it to the right person. For data protection requests, use privacy@criollocloud.com.
Legal
Read our Privacy Policy and Terms of Service.